Category Archives: Uncategorized

Strategic Envisioning

I was delighted to be invited to plan and facilitate a strategic envisioning workshop with the global management team at ThoughtWorks. It was back in June 2010 in Gurgaon, India. (I should mention i paired with shelley beeston on this). … Continue reading

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Adaptive Leadership

Nugget of gold from Jim Highsmith and his white paper on Adaptive Leadership. “Changing the Plan-Do management culture won’t be easy. An Envision-Explore culture understands that innovative answers to complex problems emerge over time. This idea of letting solutions emerge rather than having … Continue reading

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workshop capture templates for customer journeys, content workflows, business model canvas and more…

At ThoughtWorks we tend to go fairly loose and fast with documentation. Often the “capture” of workshop sessions is a few photographs and a tonne of share understanding between participants. This all works if you are transitioning straight into a … Continue reading

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From Sketchboards to Blueprints – facilitating detailed conversations about the evolving design

OK…. Not everything can be done in Collaborative Workshops. There is a time and place for an Experience Designer to get down and dirty in the detail, roll up their sleeves and just design the thing. I have talked a lot about facilitating design workshops … Continue reading

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I will be speaking at UX Australia !

Delighted that my submission for UX Australia has been accepted. Details of the talk below. Hopefully i will see you there…. Agile, Design Thinking and you… Short Description Agile is changing the way we create software. Design, and Design Thinking, is … Continue reading

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Experience Design in an Agile context – Discussion with Martin Fowler

Apologies (Martin) for the blatant attempt at secondary brand association in the title, but i cant resist talking about a lunchtime chat I had with Martine Folwer (co-author of the Manifesto for Agile Software Development), Diana Adorno and Luke Stubbles … Continue reading

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Consulting Engagement Canvas

So what do you get when you combine the visual meeting methods and templates described within David Sibbet’s “Visual Meetings”, the simple and powerful communication model of the “Business Model Canvas”, and the considered approach to consulting engagement that i picked … Continue reading

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Prototypes are the delivery mechanism for communicating our design principals

From finding the right things to do…. to doing the right things… we attempt to define the principals of an <insert category> experience. As designers we need to keep our head in the clouds and our feet on the ground and fight the … Continue reading

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Blog Visualization

I am preparing for a series of upcoming talks and trying to get a grip on what i want to say, and what i have said in the past. Faced with a dense, messy and impenetrable data set (my own blog thoughts) i turned … Continue reading

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Tell a story…

Ben Green, a good friend once told me that in many ways Experience Design is about story telling. Its about describing convincing narratives about what “happy customers look like”. Crafting a future vision of people with plausible motivations, acting within a real world context, going … Continue reading

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