At ThoughtWorks we tend to go fairly loose and fast with documentation. Often the “capture” of workshop sessions is a few photographs and a tonne of share understanding between participants. This all works if you are transitioning straight into a build, and the entire team is present in the workshops, but if the organization is not ready to rock this “loose and fast” method can present some problems.
Shock horror – i actually had to document the outputs of some recent workshops. So to make this easy i created a set of output capture templates and thought i would share some of the generic versions. I hope they help or inspire you in some way.
customer journey
end-to-end content flows
what does bold look like?
business model canvas
objectives statements
customer promise
anchors and engines







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Wow….if only I could translate into english.
In particular, I’m curious about the end to end content workflow and the bold move. I’m familiar with the business model canvas.
I’m a small business development coach and I’m always looking for ways to help my clients serve their customers betters.
Thank you
Thank you.
Totally agree. Looks amazing! Wish it were possible to see the thinking behind the map.
Thx Jason we’ll happily borrow with pride! Look forward to catching up. Cyrus
Great Stuff!!!
Awsome page!
Is it posible?
I would also love to have in english